Privacy Policy

Last Updated: [February 2026]

Commitment to Privacy

At Mondo Migration (ABN 15798865525), we value your trust and are dedicated to safeguarding your personal information. whether you engage with us online, via email, over the phone, or in person.

We operate in strict compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This document outlines our protocols for collecting, managing, and protecting your data.

Please note: This policy covers Mondo Migration exclusively. It does not extend to other businesses or external websites we may link to.

How We Collect Information

We gather information primarily to assist with your migration matters and to effectively communicate with you. We may also collect data to improve our services or for administrative purposes.

Types of Data We Collect

To provide accurate immigration advice and lodge visa applications, we may need to request:

  • Identity Information: Such as your full name, date of birth, current address, and contact details.

  • Sensitive Information: Including health records, police clearances, and marital status (strictly as required for visa processing).

External Links and Third Parties

Our website may occasionally feature links to external sites or embedded content that we do not control. Mondo Migration is not responsible for the privacy standards of these external parties. We recommend you review their privacy policies separately before engaging with them.

Non-Identifiable Data

We may track non-identifiable usage data (such as visitor numbers) to help us improve our website performance. This aggregate data does not identify you personally and may be shared with partners for analytical purposes.

Use of Your Information

We respect the purpose for which you gave us your information. We will only use your personal data to perform the services you requested, or for related purposes you would reasonably expect. We will not use your data for unrelated reasons without your express consent, unless mandated by law.

No Trading of Data

Mondo Migration has a strict policy against selling, trading, or renting your personal information to third parties for profit.

Sharing and Disclosure

To facilitate your visa application or migration advice, we may need to share your information with trusted third parties. This includes:

  • Service Providers: Contractors, IT support, or professional advisors who assist in our business operations.

  • Legal Compliance: We may be required to disclose information to comply with a court order, warrant, subpoena, or law enforcement request.

By providing your data, you consent to these necessary disclosures. When we engage third parties, we take reasonable steps to ensure they handle your data in line with Australian privacy standards.

Data Security

We employ robust physical and digital security measures to protect your information from unauthorized access, loss, misuse, or alteration.

While we strive to ensure your data is secure, please be aware that data transmission over the internet involves inherent risks. We cannot guarantee the absolute security of information sent to us electronically, and you do so at your own risk.

Accessing Your Records

Under the Privacy Act, you are entitled to ask for a copy of the personal information we hold about you.

  • If you wish to access your records, or if you believe the data we hold is incorrect or out of date, please contact us at info@mondomigration.com.au.

  • In limited circumstances defined by the Act, we may be legally entitled to refuse your request.

Limitation of Liability

While we take every reasonable precaution to protect your privacy, Mondo Migration accepts no liability for any unauthorized access to your data that occurs despite our best efforts.

Feedback and Complaints

If you have concerns about how we have handled your privacy, please contact us at info@mondomigration.com.au. We take all privacy complaints seriously and will aim to resolve your issue promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or the law. Any amendments will be effective immediately upon publication on our website.